Communication Protocol for Families
At Saskatoon Public Schools, we believe that a strong partnership between school staff and family is key to each child’s success.
The following guidelines support open, honest and respectful communication between school and home:
- Approach any problems with a sense of partnership between families and school staff, knowing that you share the goal of a positive outcome for the student.
- Ensure respectful and polite communication.
- While both school and home have similar goals to support students, differing experiences and opinions need to be considered.
- Actively listen to others with the goal of understanding.
- Recognize that privacy rules can, at times, limit the information that can be shared.
- Generally, families can expect a response to any new inquiry in two business days. Although channels like Edsby can provide quick communication, it’s important that school staff have time to provide you with a thorough response.
If you have a concern about your child’s experience which you would like to bring to school or division staff, we ask that you approach school staff in the following order: